Frequently Asked Questions
Everything you need to know about shopping with Mr Simple
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US, while express shipping takes 1-2 business days. International delivery times vary by location.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Returns are free for domestic orders via our online portal.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, Google Pay, and interest-free installments through Afterpay.
Can I modify or cancel my order after it's placed?
To ensure fast delivery, we process orders quickly. You can cancel or change your order within 60 minutes of placement by contacting our support team.
Are your garments ethically sourced?
Yes, we partner exclusively with manufacturers who adhere to fair labor practices and utilize sustainable materials whenever possible to minimize our environmental footprint.